IT Security Analyst

transcosmos Indonesia (TCID) is a Customer Experience (CX) company that delivers integrated solutions in digital business, customer experience, and business process outsourcing (BPO). By combining the strengths of people and technology with AI-driven automation, TCID helps businesses enhance operational efficiency, improve customer engagement, and accelerate digital transformation. 

Job Description

• Monitor and analyze security events from logs, network traffic, and security tools
• Investigate and respond to security incidents, including root cause analysis
• Document incidents and provide clear post-incident reports
• Manage and configure security tools (firewalls, IDS/IPS, antivirus, etc.)
• Collaborate with IT teams to fix vulnerabilities and improve security posture

Requirements

• Bachelor’s degree (S1) in Computer Science, IT, or related field
• Strong understanding of networking concepts (IP, firewall, etc.)
• Experience with SIEM tools (e.g., Wazuh, Splunk, LogRhythm)
• Familiar with SOAR concepts and security automation
• Strong knowledge of Linux systems, scripting, and Windows Server
• Experience with XDR/EDR and threat detection/response
• Hands-on experience in vulnerability assessment and basic penetration testing