Write, edit, and proofread customer-facing copy for emails, in-app notifications, SMS, and other CRM channels.
Tailor messaging for specific customer segments and lifecycle stages to drive engagement and customer loyalty.
Collaborate with the marketing and design teams to ensure a cohesive brand voice and tone across all customer touchpoints.
Work closely with data analysts to assess the effectiveness of CRM campaigns, making necessary adjustments to improve performance.
Stay updated on industry trends and consumer behavior in Indonesia to ensure our messaging remains relevant and engaging.
Kuningan Timur, Setiabudi, KOTA ADM. JAKARTA SELATAN, DKI JAKARTA, Indonesia