Customer Service – English Speaker Jakarta
di TP Indonesia
Full TimeResponsibilities
As a Customer Service Representative, you will be responsible for:
- Handling customer inquiries and requests through phone, chat, and email.
- Providing accurate information, solutions, and support regarding the company’s products and services.
- Handling customer complaints professionally and ensuring appropriate and timely resolution.
- Communicating effectively with international customers in English, both verbally and in writing.
- Maintaining high service quality and ensuring customer satisfaction.
- Documenting all customer interactions accurately in accordance with company procedures and service standards.
Position Information
Position: Customer Service Representative (English)
Work Arrangement: Shift-based
Location: Jakarta (Onsite)
Client: A US-based global logistics and shipping company
Scope of Work: Providing customer support to international customers regarding logistics and shipping services.
Minimum English Proficiency: CEFR C1 (Advanced) – candidates must be able to communicate fluently and professionally in English, both verbally and in writing.
Gaji
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Lokasi
Special Capital Region of Jakarta,Cilandak Barat,Indonesia
Special Capital Region of Jakarta,Cilandak Barat,Indonesia
